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Warranty

IronVIDEO NVR’s, RVR's, IronPC Viewstations and IronRAID storage array sub-systems are manufactured and tested with the best industrial parts and components that have been subjected to the highest quality process in the industry. Pictures or photos shown are for illustration purposes only, and does not necessarily show the actual colors or exact product(s). Specifications may be subject to change without notice. Prices quoted are OEM pricing only for systems integrators and authorized resellers. IronMAN reserves the right to review its pricing without prior notice. All sales are final. No refunds, returns or exchanges.

TERMS OF PAYMENT:

Prepayment by Credit Card, Paypal, Company Check, T/T, EFT (Electronic Fund Transfer)/Wire Transfer

Delivery Time Schedule:

Please allow 14-21 days for delivery and 3-5 weeks for delivery of out of stock parts. International sales, please allow 4-6 weeks for delivery. Prices are FOB.

Warranty:

Systems are warranted for 1-year unless stated otherwise. Individual components in the systems are covered by their manufacturers warranties and may differ from the system warranty. i.e. Disk Drive warranties are 3-years, except as may be specified by the drive manufacturer. IronMAN will replace or repair defective or DOA units with an authorized RMA. IronMAN, Inc. warrants that the product(s) that it manufactures and sells will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If a product proves defective during this warranty period, IronMAN Networks, at its option or discretion, either will repair the defective product without charge for parts and labor, or will provide a replacement in exchange for the defective product(s). ALL SALES ARE FINAL AND IronMAN WILL NOT ACCEPT RETURNS WITHOUT WRITTEN CONSENT OF THE COMPANY.

In order to obtain service under this warranty, Customer must notify IronMAN of the defect before expiration of the warranty period and make suitable arrangement for the performance of service. Customer shall be responsible for packaging and shipping the defective product(s) to the service center designated by IronMAN, with shipping charges prepaid. IronMAN shall pay for return of the product to customer if the shipment is to location within the country in which IronMAN Networks service center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other location(s).

This warranty shall not apply to any alteration, defect, failure or damage caused by improper use or improper or inadequate maintenance and care. IronMAN shall not be obligated to furnish service under this warranty a) to repair damage resulting from attempts by personnel other than IronMAN representative to install, repair or service the product; b) to repair damage resulting from improper use or connection to incompatible equipment; c) to repair any damage or malfunction caused by customer’s actions or attempts to modify the product(s).

THIS WARRANTY IS GIVEN IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. IronMAN, Inc. AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IronMAN NETWORKS’ RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. IronMAN NETWORKS AND ITS VENDORS WILL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR LOSS OF REVENUE OR BUSINESS LOSS IRRESPECTIVE OF WHETHER IronMAN OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

For more information Contact: info@ironvideo.com Phone: 508-594-8038 Website: https://www.ironvideo.com

Would you like to be an IronVIDEO Authorized Installer?

Click Here to go to our inquiry page to learn how to become an IronVIDEO Installer or call us at 508-594-8038 today!

IronVIDEO Services
Pre-Configuration/Staging
Remote/Onsite Service Contracts
IronVIDEO Training

Repair/Upgrades

IronVIDEO EDU
What is an NVR?
What is IP-SAN?
What is Raid?
What is SES?
MJPEG, MPEG-4, H.264, H.265

IronVIDEO Info
About IronVIDEO
Supported Devices
Accessories
Support Portal

Legal Info
Standard Terms & Warranty
IronVIDEO License Agreement
IronVIDEO Privacy Policy

© Copyright 2002-2023 IronVIDEO, IronAC, IronRAID, IronLAN, IronWAN, & IronPC are divisions of IronMAN Inc. and any other respective parties.